Help
This section offers help in a variety of topics, from how to navigate through our pages to how to access files.

Browser
For better communication while you visit our site, use Internet Explorer version 4 or higher, and Netscape/Communicator version 4.08 or higher.  If your browser does not comply with this specifications, you can update them from the Microsoft or Netscape websites, according to your needs.

Display Ssettings
This Website was optimized to run on a screen resolution of 800 x 600 pixels with 16 Bit color or higher. If images on your screen are not clear, try increasing the amount of colors, if your computer allows it.  Refer to the User's Manual of your computer for instructions on how to make this change.

Site Structure
Our Website was built in a simple way so that is easy for you to find the information you need. To see the website structure visit the Index Section where you can find the organizational chart.

Navigation
Our goal is to provide an easy navigation through the website.  To make this easy, we have made sure that our navigation bar is always visible on the pages and that our Home Page has easy access from the Home button.  Yow will always find certain buttons available throughout the site:

• Search – Let's you write a word and find the subject easily.
• Index – Shows the whole Website structure
• Contact – Every possible way that you can contact us.
• Help – Help document that you are reading now.

Clicking on the icons on the top border of the page allows you to access individual sections.  When you move the mouse over this icons they change their appearance to show that there is a link (another way to identify links is the cursor - when it moves over a link changes to a pointing hand).  When inside a designated area of a specific Section, the browser submenu will be shown over the Section icon.  Clicking on the text of the submenu will take you to the page dedicated to that Section and where you will find other submenus.  There are Sections with a third level of navigation.

Contacts / E-Mail
This site was prepared with your questions in mind in order to solve the most common situations that our clients will encounter.  We hope you can find the answers to your questions on our Website.  If you have additional questions or need further assistance, contact us at our e-mail. The address to our webmaster  is highlighted on the pages, and in the Contact Section of the site.